Return and Exchange Policy

At Slugger Athletics, we take pride in creating high-quality custom uniforms and gear for your team. Due to the personalized nature of our products, we have the following policy regarding returns and exchanges:

All Sales Are Final

Because each item is custom-made to your specifications, all sales are final. We cannot accept returns or exchanges for:

• Incorrect sizes
• Color preferences
• Design changes
• Any other non-defect reasons

Exceptions: Manufacturing Defects and Damages

We stand behind the quality of our products. We will immediately take care of the issue if you receive an item with a manufacturing defect or damage. In these cases:

1. Contact our customer service team within 7 days of receiving your order.
2. Provide a detailed description of the defect or damage and clear photos.
3. Our team will review your claim and respond within 2 business days.
4. If we confirm a manufacturing defect or damage, we will either:
   
   • Replace the item
   • Issue a refund (in rare cases where replacement isn’t possible)

Preventing Issues

To ensure you’re delighted with your order:

• Double-check all sizes before finalizing your order
• Carefully review the design proofs we send for approval
• Contact us with any questions before placing your order

Contact Us

If you have any questions about this policy or need to report a defect, don’t hesitate to get in touch with our customer service team at:

• Email: apparel@sluggerathletics.com
• Phone: (352) 660-1232

We’re here to help and ensure you’re happy with your Slugger Athletics gear!